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Service and Repairs

Service Pricing



Description - Whole Unit

Monochrome General Purpose Terminals
Flat Rate: $120/$150
with CRT replacement 		Wyse Authorized
Service Center
Color General Purpose Terminals
WY370, WY325, WY325ES
Flat Rate: $250/300
with CRT replacement 		All repair prices include
return shipping costs via
UPS Ground Service
Winterm Basic & Standard Series
Flat Rate: $120 		Pricing may differ for OEM.
Specialized product repair and up/down level revision rework.
Winterm CRT Integrated Models WT2500, WT2700, WT3700 Series
Flat Rate: $195/$250
with CRT replacement
Winterm LCD Models
WT3630LE, WT8630LE, WT3650XE, WT9650XE
Flat Rate: $195


Description - Sub Assemblies

GPT PCBA, Logic or MPS Board
Flat Rate: $95
Winterm PCBA Logic or MPS Board
Flat Rate: $95


RMA Form

Please submit the form below. A receipt with a RMA # will be sent to you shortly.

Company/Organization Name

Contact Name


Billing Address

City

State

Zip

Country



Shipping Address

City

State

Zip

Country

Phone Number

Fax Number

E-Mail Address



Quantity

Product Manufacturer

Model Number

Product Serial Number

Fax Number

Is this product under warranty?
Yes No

If Yes... Date of Purchase?

Original Invoice Number

Payment Method:
Credit Card
COD

Credit Card Number

Expiration Date

Card Holder's Name

Please add Problem Description and/or Additional Instructions you have below:




Your RMA Number is: _ _ _ _ _ _ (It will be sent to you shortly.)

Please write this RMA # onto your shipping box before returning unit.

Ship to:
ARCY Solutions, Inc.
1542 Montague Expressway
San Jose, CA 95131

Proof of purchase must accompany all return items if under warranty.